Information Security Statement

Classification: Public

As part of our mission to help ecommerce brands achieve sustainable growth, Quartile handles privileged information about our signatories. The information we hold is treated with care and respect regardless of its physical or electronic format.

Quartile has legislative, moral, and contractual responsibilities to ensure that we protect all information adequately. Through designing a secure platform and establishing security policies and training, we help protect the information we handle against various growing information security threats.

The security controls implemented to safeguard the information should mitigate threats to prevent harm from coming to those we are assisting and ensure we can continue to provide first-class services.

Quartile has produced a series of policies that guide us in operating at the highest standards when securing information. They also help demonstrate to our clients that we operate with integrity and accept that we are accountable for protecting the information entrusted.

The policies created are based on the following fundamental security principles:  

  • Confidentiality – Protecting information from unauthorized disclosure.
  • Integrity – Protecting information from unauthorized or erroneous modification.
  • Availability – Ensuring that information and associated services are available when and where required to meet Quartile's service needs.

The policies apply equally to all staff or contracted parties accessing information or information processing systems. Quartile will ensure that all users are issued with the appropriate policies, can access them easily, and understand the importance of adhering to them.

The policies will be reviewed and updated to meet changing business requirements.